Contact Us

Get in Touch

We're here to help! Choose the most convenient way to reach us:

General Inquiries

  • Email: ppokasoft@gmail.com
  • Response Time: Within 24 business hours
  • Business Hours: Monday to Friday, 9 AM to 6 PM IST

Support Categories

Technical Support

For issues with analysis, payments, or website functionality:

  • Email: ppokasoft@gmail.com
  • Subject: "Technical Support - [Brief Issue]"

Refund Requests

For payment and refund related queries:

  • Email: ppokasoft@gmail.com
  • Subject: "Refund Request - [Transaction ID]"

Privacy Concerns

For data privacy and security questions:

  • Email: ppokasoft@gmail.com
  • Subject: "Privacy Query - [Your Topic]"

Response Times

  • General Inquiries: Within 24 hours
  • Technical Support: Within 12 hours
  • Refund Requests: Within 24-48 hours
  • Privacy Concerns: Within 30 days (as per regulations)

Location

Based in Chennai, Tamil Nadu, India