Refund Policy

1. Introduction

This refund policy outlines the terms and conditions for refunds at AI Agent vs Script Validator.

Effective Date: June 1, 2025

2. Refund Eligibility

We offer refunds under the following conditions:

  • Technical failure preventing analysis delivery
  • Double charging or incorrect amount charged
  • Service unavailability during paid period

3. Non-Refundable Situations

Refunds are not available for:

  • Completed analysis deliveries
  • Disagreement with analysis results
  • Insufficient project descriptions
  • Change of mind after analysis

4. Refund Process

To request a refund:

  1. Contact support within 24 hours of payment
  2. Provide payment transaction ID
  3. Explain the reason for refund request
  4. Wait for support team review (1-3 business days)

5. Refund Method

Approved refunds will be processed:

  • Through original payment method
  • Within 5-7 business days
  • Full amount minus processing fees

6. Contact Information

For refund requests and questions:

  • Email: ppokasoft@gmail.com
  • Subject line: "Refund Request - [Transaction ID]"
  • Response time: Within 24 business hours

7. Policy Updates

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on this page.

Last Updated: March 2025