Privacy Policy

1. Introduction

At AI Agent vs Script Validator, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.

Effective Date: June 1, 2025

2. Information We Collect

We collect the following types of information when you use our service:

  • Account Information: Email address, name, and password
  • Project Data: Project descriptions you submit for analysis
  • Payment Information: Processed securely through Razorpay (we don't store card details)
  • Usage Data: How you interact with our service, analysis results
  • Technical Data: IP address, browser type, device information

3. How We Use Your Information

We use your information to:

  • Provide AI-powered project analysis services
  • Process payments and manage your account
  • Communicate about your service usage and updates
  • Improve our analysis algorithms and service quality
  • Comply with legal obligations and prevent fraud
  • Provide customer support and respond to inquiries

4. Data Processing and AI Analysis

Your project descriptions are processed by:

  • OpenAI GPT-4: For generating analysis and recommendations
  • Our Systems: For formatting, validation, and result delivery
  • Security Note: Data is transmitted securely and not stored permanently by AI providers
  • Anonymization: Project data may be anonymized for service improvement

5. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share data with:

  • Service Providers: OpenAI (for analysis), Razorpay (for payments)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfer: In case of merger, acquisition, or asset sale
  • Consent: With your explicit permission for specific purposes

6. Data Security

We implement strong security measures:

  • HTTPS encryption for all data transmission
  • Secure password hashing (bcrypt)
  • JWT tokens for secure authentication
  • Regular security audits and updates
  • Limited access to personal data by staff
  • Secure cloud infrastructure (Vercel, PostgreSQL)

7. Data Retention

We retain your data as follows:

  • Account Data: Until account deletion or legal requirement
  • Project Descriptions: For service provision and improvement
  • Payment Records: As required by financial regulations (7 years)
  • Usage Logs: Anonymized data may be retained indefinitely
  • Deletion Requests: We honor data deletion requests where legally possible

8. Your Rights

You have the right to:

  • Access: Request copies of your personal data
  • Rectification: Correct inaccurate personal data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a portable format
  • Objection: Object to processing of your personal data
  • Restriction: Request restriction of data processing

9. Cookies and Tracking

We use minimal tracking technologies:

  • Essential Cookies: For authentication and service functionality
  • Local Storage: To maintain your login session
  • No Third-Party Tracking: We don't use analytics or advertising cookies
  • Browser Settings: You can control cookie preferences in your browser

10. Third-Party Services

We integrate with these third-party services:

  • OpenAI: For AI analysis (subject to OpenAI's privacy policy)
  • Razorpay: For payment processing (subject to Razorpay's privacy policy)
  • Vercel: For hosting and infrastructure
  • PostgreSQL: For secure data storage

11. International Data Transfers

Your data may be processed in:

  • India (primary data center)
  • United States (OpenAI, Vercel infrastructure)
  • Other countries where our service providers operate
  • All transfers comply with applicable data protection laws

12. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

13. Data Breach Notification

In the event of a data breach affecting your personal information:

  • We will notify affected users within 72 hours
  • We will report to relevant authorities as required
  • We will provide clear information about the breach and our response
  • We will take immediate steps to prevent further unauthorized access

14. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will:

  • Notify users of significant changes via email
  • Post the updated policy on our website
  • Update the "Last Modified" date below
  • Obtain consent for material changes where required

15. Contact Us

For privacy-related questions or to exercise your rights, contact us:

  • Email: ppokasoft@gmail.com
  • Support: ppokasoft@gmail.com
  • Response Time: Within 30 days for data requests
  • Business Hours: Monday to Friday, 9 AM to 6 PM IST

16. Legal Basis and Compliance

We process your data based on:

  • Contract: To provide the analysis service you requested
  • Legitimate Interest: To improve our service and prevent fraud
  • Consent: For marketing communications (where applicable)
  • Legal Obligation: To comply with financial and tax regulations

We comply with applicable data protection laws including GDPR and Indian data protection regulations.

17. Effective Date

Last Modified: March 2025

Effective Date: June 1, 2025